Terms of Use

These Terms of Use govern your access to and use of health-24.org, including its articles, pages, search features, contact tools, and other content or functionality made available through the website (collectively, the “Site”). The Site is operated under the name Health 24 (“Health 24,” “we,” “us,” or “our”).

By accessing or using the Site, you confirm that you have read and understood these Terms of Use and agree to be bound by them. If you do not agree, please do not use the Site.

Nothing in these Terms excludes or limits any right, remedy, protection, or liability that cannot lawfully be excluded or limited under applicable law.

These Terms should be read together with our Medical Disclaimer, Privacy Policy, Cookie Policy, Editorial Policy, Content Review and Fact-Checking Policy, and Corrections Policy. Those documents explain important matters relating to medical information, personal data, cookies, editorial practices, and corrections.

2. Educational Information Only

The Site provides general educational and informational content about health, prevention, symptoms, wellness, lifestyle, and medical conditions. The Site does not provide personal medical advice, diagnosis, treatment, prescribing, emergency assistance, or healthcare services.

Use of the Site does not create a doctor-patient, therapist-patient, pharmacist-patient, or other professional healthcare relationship between you and Health 24, its editorial team, contributors, service providers, or any person referenced on the Site.

You should not delay, disregard, or replace advice from a qualified healthcare professional because of information found on the Site. For urgent symptoms or a medical emergency, contact local emergency services or an appropriate healthcare provider immediately.

3. Eligibility and Use by Minors

The Site is intended for a general audience and is not directed specifically to children. If you are under the age at which you may legally agree to online terms in your country, you may use the Site only with the involvement and supervision of a parent or legal guardian.

Parents and guardians are responsible for supervising a minor’s use of the Site and for deciding whether particular content is appropriate.

4. Limited Permission to Use the Site

Subject to these Terms, Health 24 grants you a limited, non-exclusive, non-transferable, revocable permission to access and use the Site for lawful personal, educational, and non-commercial purposes.

You may link to publicly available pages and quote short excerpts for commentary, education, or reference, provided that you:

  • accurately attribute the material to Health 24;
  • include a working link to the original page;
  • do not alter the meaning or present the material misleadingly; and
  • do not imply endorsement, sponsorship, or affiliation.

Any broader reproduction, republication, commercial use, systematic extraction, or redistribution requires prior written permission unless applicable law expressly permits the use.

5. Prohibited Uses

You must not use the Site in a way that is unlawful, harmful, deceptive, abusive, or inconsistent with these Terms. In particular, you must not:

  • use the Site to violate any applicable law or the rights of another person;
  • misrepresent your identity, affiliation, qualifications, or authority;
  • copy, republish, sell, license, or commercially exploit substantial portions of the Site without permission;
  • use automated tools to scrape, harvest, mirror, index, or extract Site content at a scale that interferes with the Site, circumvents technical controls, or creates a substitute publication or dataset;
  • attempt to gain unauthorized access to the Site, its hosting environment, accounts, databases, or connected systems;
  • introduce malware, malicious code, denial-of-service activity, or other material that may damage or disrupt the Site;
  • remove copyright, attribution, trademark, or proprietary notices;
  • frame or reproduce the Site in a way that falsely suggests ownership, partnership, or endorsement;
  • use Site content to make deceptive, unsupported, or unsafe health claims; or
  • interfere with the normal operation, security, or availability of the Site.

6. Intellectual Property

Unless otherwise stated, the Site’s original text, design, layout, graphics, branding, and other original materials are owned by or licensed to Health 24 and are protected by applicable intellectual property laws.

Names, logos, trademarks, product names, and materials belonging to third parties remain the property of their respective owners. Reference to a third-party product, organization, or trademark does not by itself imply endorsement or affiliation.

No rights are granted except the limited permission expressly described in these Terms or rights that cannot be restricted under applicable law.

7. Contact Forms, Feedback, and Other Submissions

If you contact us, report an error, or submit feedback, you confirm that the information you provide is lawful, accurate to the best of your knowledge, and does not infringe another person’s rights.

You retain ownership of material you submit. You grant Health 24 a limited, worldwide, royalty-free permission to receive, store, reproduce, review, and use that material only as reasonably necessary to respond to your request, investigate an issue, improve the Site, protect the Site, or comply with legal obligations.

Please do not submit medical records, detailed diagnoses, treatment information, identification documents, financial information, or other sensitive personal data through the contact form. Health 24 does not provide personal medical advice or emergency assistance through the Site or by email.

Personal information submitted through the Site is handled as described in our Privacy Policy.

8. Editorial Process and AI-Assisted Tools

Health 24 may use research, editing, automation, and AI-assisted tools during content planning, drafting, updating, or quality-control workflows. Use of such tools does not remove the need for human editorial oversight.

Our editorial approach is described in the Editorial Policy and Content Review and Fact-Checking Policy. Despite our efforts, content may contain errors, omissions, or outdated information. Readers may report concerns through our Contact page.

The Site may link to third-party websites, public health agencies, medical organizations, research publications, tools, or other external resources. These links are provided for reference or convenience.

Health 24 does not control third-party websites and is not responsible for their availability, security, accessibility, privacy practices, terms, accuracy, or content. Accessing an external website is subject to that website’s own policies and terms.

A link, citation, or reference does not necessarily constitute endorsement of every statement, product, service, or practice associated with the third party.

10. Site Availability, Changes, and Corrections

We may update, correct, reorganize, suspend, restrict, or discontinue any part of the Site when reasonably necessary, including for maintenance, security, legal compliance, editorial improvement, or operational reasons.

We do not guarantee that every page, feature, or link will always be available or error-free. We may correct errors and update content without prior notice. Material corrections are handled in accordance with our Corrections Policy.

11. No Warranties

To the maximum extent permitted by applicable law, the Site and its content are provided on an “as is” and “as available” basis. We do not promise that the Site will be uninterrupted, completely secure, free from errors, or suitable for every user, purpose, medical situation, country, or healthcare system.

We do not guarantee that information will always be complete, current, or applicable to your circumstances. Medical knowledge, clinical recommendations, product availability, and local regulations may change over time and may differ by jurisdiction.

This section does not exclude any warranty or obligation that cannot lawfully be excluded.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Health 24 will not be liable for indirect, incidental, special, consequential, or purely economic loss arising from or connected with use of, inability to use, or reliance on the Site.

Health 24 is not responsible for decisions made without appropriate professional advice, for third-party content or services, or for interruptions or events beyond our reasonable control.

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence where such liability cannot be excluded, or any other liability or consumer right that applicable law does not permit us to exclude or limit.

13. Enforcement and Suspension

We may restrict or block access to the Site where we reasonably believe a user is engaging in unlawful activity, security abuse, automated extraction, infringement, or another material violation of these Terms. We will use such measures proportionately where reasonably possible.

14. Changes to These Terms

We may revise these Terms to reflect changes in the Site, our practices, legal requirements, or security needs. The current version will be published on this page, and the displayed “Last updated” date will identify the most recent revision.

Changes apply from the date they are published unless a later effective date is stated. Your continued use of the Site after the updated Terms take effect means that your future use is governed by the revised Terms. Changes do not retrospectively remove rights that have already arisen under mandatory law.

15. International Use and Mandatory Rights

Health 24 is intended for an international English-speaking audience. Health information, product availability, healthcare systems, emergency numbers, legal requirements, and professional standards vary between countries and regions.

You are responsible for complying with laws that apply to your use of the Site. However, nothing in these Terms requires a consumer to waive mandatory protections available under the law of the consumer’s country or habitual residence.

16. Governing Law and Disputes

These Terms are governed by the law that applies to the operator of the Site and to the relevant relationship, taking into account mandatory conflict-of-law, jurisdiction, and consumer-protection rules.

Any dispute shall be brought before a court or authority that has jurisdiction under applicable law. These Terms do not require consumers to bring claims exclusively in a foreign country or to give up mandatory rights to use courts or complaint procedures available to them.

Before starting formal proceedings, you are encouraged to contact us so that we can try to understand and resolve the issue, although this does not restrict any right to seek urgent or formal relief.

17. Severability, No Waiver, and Entire Agreement

If any part of these Terms is found to be unlawful, invalid, or unenforceable, that part will be interpreted or limited only to the extent necessary, and the remaining provisions will continue to apply where legally possible.

A failure to enforce a provision on one occasion does not waive the right to enforce it later.

These Terms, together with the policies expressly incorporated by reference, form the agreement governing your use of the Site.

18. Contact

Questions about these Terms may be sent to support@health-24.org or through our Contact page.

Last reviewed: July 16, 2026.

Terms of Use document displayed in a modern Health 24 digital workspace