Content Review and Fact-Checking Policy

This policy explains how Health 24 reviews, verifies, and maintains the factual quality of its health-related content. Our goal is to reduce inaccuracies, improve clarity, and publish educational information that is as reliable and useful as possible for readers.

Scope of This Policy

This policy applies to informational pages, health explainers, symptom guides, topic hubs, prevention content, lifestyle content, and other editorial materials published on Health 24.

Core Review Principles

  • Health-related claims should be supported by reputable references.
  • Pages should reflect the user’s likely informational intent.
  • Information should be written in clear, non-misleading language.
  • Important safety-related topics should be reviewed with extra care.
  • Outdated, unsupported, or overly broad claims should be revised or removed.

Our Review Workflow

  1. Topic definition: We define the page purpose, user intent, and coverage scope.
  2. Source review: We gather and compare reputable references.
  3. Draft review: We assess structure, clarity, medical framing, and completeness.
  4. Fact-check review: We verify core claims, terminology, and high-impact statements.
  5. Editorial revision: We improve wording, internal consistency, and reader usefulness.
  6. Publication or update: We publish the content and revisit it when updates are needed.

Sources and Evidence Hierarchy

Whenever practical, we prefer sources such as:

  • Public health institutions and national health agencies.
  • Professional medical associations and specialty societies.
  • Peer-reviewed reviews, guidelines, and evidence summaries.
  • Established medical references and educational resources.

High-Risk Topics

Pages involving medications, emergency symptoms, diagnostic pathways, vaccinations, screening decisions, chronic disease management, and red-flag symptoms are treated as higher-risk content and should receive stricter factual and editorial review.

How We Handle Medical Claims

  • We avoid presenting educational content as personal medical advice.
  • We aim to distinguish between common symptoms and emergency warning signs.
  • We avoid absolute guarantees about outcomes, treatments, or product effectiveness.
  • We try to reflect uncertainty where evidence or recommendations vary.

Use of Dates and Updates

Important pages should display meaningful publication and/or update information when possible. Articles may be revised to improve factual accuracy, usability, internal linking, or clarity even if major clinical guidance has not changed.

AI-Assisted Drafting and Human Oversight

Health 24 may use AI-assisted tools in the drafting and editorial workflow. AI assistance may support outline generation, summarization, or drafting efficiency, but it does not replace human judgment. Content should undergo human review before publication or major revision.

Reader Feedback and Error Reporting

Readers can report suspected inaccuracies or request clarification by contacting support@health-24.org. We evaluate credible feedback and update pages when appropriate.

Last reviewed: July 16, 2026.

Fact-checking workspace for Health 24 content review